Reach
Message customers on a channel they open every day, with no app to install and no portal to log in to.
Collections & recovery
Conversational collections that stay inside your rules.
Demo puts AI agents on the messaging channels your customers actually read. They explain what is owed, offer the options your credit team approved, and pass the hard cases to your people.
How it works
The agent plays three roles in every conversation.
Negotiate
Confirm identity, present the balance and offer plans from a menu your credit team signed off. Nothing outside it.
Hand off
Disputes, hardship and upset customers go to a person, with a summary so nobody repeats themselves.
Across the collections lifecycle
One layer from the first reminder to late-stage support.
Before due
Friendly reminder with amount, date and a simple way to pay.
1 to 30 days
Soft outreach. Many customers pay or agree a short plan without a human.
30 to 60 days
Tiered options inside approved limits. Promises to pay are tracked.
60+ days
The AI prepares the case and books call-backs for your collectors.
Skip tracing
When a number goes quiet, check connected records for other contacts.
Compliance and control
Your teams decide what the agent may say. Everything is recorded.
Approved conversations
Tone, plan ranges, escalation triggers and contact hours are set and approved before go-live.
Consent and hours
Configurable consent capture, contact-hour limits, opt-out handling and personal-data redaction.
Audit trail
Messages, consents, promises and escalations are timestamped, with configurable retention.
Four languages
English, French, Afrikaans and Arabic, chosen per customer.
Fits your stack
Promises, payments, transcripts and outcomes flow to your collections system through an API.
Measured outcomes
Contact, promise and kept-promise rates, recovery per outreach and escalation rate by stage.
Compliance depends on how a deployment is configured and on the rules that apply to you. This page is not legal advice.
Questions
What is AI debt collection?
It uses conversational AI on messaging channels to handle the early part of collections conversations and route paying customers to payment, while people handle complex cases.
Is it legal?
It can be configured to follow the rules that apply to you, such as contact hours and consent. Legality depends on your setup and local law. Ask your legal team to confirm it.
How is it different from a chatbot?
A generic chatbot answers questions. Demo runs a governed workflow with approved plan limits, promise tracking, escalation rules and an audit trail.
What about disputes?
The AI recognises a dispute and hands the case to a person with a summary. It does not argue it.
How much does it cost?
Pricing depends on portfolio size and setup. Book a demo and we will walk you through it.